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Find out more about
HAPPY Embroidery Machines |
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HAPPY HCD-1501
If you have a HAPPY HCD-1501 machine, this section is devoted to
providing you with resources to help you keep your machine "HAPPY" !
(Last update: December 19, 2007 - added error fix for "unable to
create dummy.bmp" errror message in Happylink) |
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Setting Up and Configuring HCD |
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Your HCD machine was carefully
packed at the factory using quality packing materials and procedures
to assure that your machine is ready, right out of the box to
sew. Be sure to take the same care when un-boxing HCD and
assembling it to run! |
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Upper Threading |
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Threading
the upper (Colored) Thread |
| Threading your
HCD machine PROPERLY is VERY important to prevent
thread breaks and to ensure efficient operation!
Also - don't forget that needles need to be inserted and
oriented correctly! Below, we've provided an illustrated
diagram for threading your HCD machine, which is also
provided in the manual that comes with HCD. |
PDF file: properly threading the HCD embroidery machine.
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Threading the Bobbin Thread |
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Upper
Tension Test |
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Transferring
Designs to HCD |
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Transferring
Designs Using HAPPYLINK |
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Use the included HAPPYLINK software to
set up designs and send them to your HCD machine. |
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Topic |
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Question |
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Setting up a USB Connection |
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How to set up
a USB Connection between your PC and HAPPYLINK |
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directions below for setting up a USB connection between your
PC and a HAPPY HCD machine. |
1.
Install the USB drivers using the CD that came with your
machine. When inserting the CD, a window will
automatically appear with several options. Click on the
button to install the USB drivers, and select the appropriate
button for your computer's operating system (the XP/2000
driver should also work for Windows Vista). Do NOT
install the Windows 98 driver, for example, if your PC has
Windows XP.
2. Power on the HCD machine. Upon
power-up, press SET on the control panel to get to the
machine's default screen.
3. Connect a USB cable between the HCD
machine and an available USB port on your PC. Do not
connect the USB cable to a USB hub - connect directly to the PC.
4. The Windows "New Hardware" wizard will
start automatically upon detecting the HAPPY machine.
Follow the prompts, allowing the driver to install
automatically.
5. Note: Perform these steps before starting
HAPPYLINK. Once the steps are completed, start
HAPPYLINK and go to File..Options and choose the USB
connection as well as correct options for the rest of the
page.
6. Re-start HAPPYLINK. The connection should
now appear in the program as a grey icon that appears at
the top of the black bar on the left side of the HAPPYLINK
program screen. |
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Transferring
Designs Using a Flash card |
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Using Flash-type memory cards (the
same kind found in many digital cameras) is a fast, convenient way
to transfer designs into the HCD machine. |
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Topic |
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Question
and Answer |
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Illustrated Guide |
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What
types of cards work? |
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The
newest versions of HCD (Generation 3 and color LCD) can employ 3 types of
Flash memory: CompactFlash, Memory Stick, and SmartMedia.
There are no known issues with any particular brands.
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Are
there any card memory size limitations? |
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Cards up to 1Gb (1024Mb) in size are supported. |
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What
types of cards work on older HCD machines? |
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All versions of HAPPY's HCD can read Sandisk(TM) brand
CompactFlash cards.
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What else do I need besides a FLASH card?
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You'll
need a PCMCIA adapter "sleeve" that the card fits
into. This adapter "sleeve" allows the card to be
inserted into the type of removable card slot found in laptops,
which is the kind of slot on the side of the HCD control panel
where the card must be inserted. (note, the card CAN be
inserted and/or removed while the machine is powered on and while
sewing - just don't do this while a design is being transferred!) |
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Operating
HCD |
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Positioning
the Design in the Hoop |
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As complex as these machines can seem,
you should be able to expect a long lifetime of trouble-free
operation once you've learned how to use your HCD machine.
Follow the simple maintenance needs of your HCD machine to keep
it running smoothly! |
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Topic |
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Question |
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Centering the Design in the Hoop |
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The
design should sew in the center of the hoop by default.
However, if you've been moving the hoop around and are no longer
sure if this is the case, follow this simple procedure:
1. Press the FUNC key.
2. Use the 4 blue arrow buttons around the SET
key to arrow down to select "CENTER" and then press SET..
3. The arm should automatically center, and the
hoop should be centered under the active needle.
4. Press FUNC again, then choose O Set, then SET, returning the design origin
point to the center of the hoop.
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Sewing the design in a position off-center in the Hoop |
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Moving the
Design Off-Center |
1. Go to
Design Origin point by pressing the ORG. key if you're not
already there.
2. Press the Trace button. The machine will select
Needle 1 and the trace will be performed around needle
1. If you're happy with the position, continue on to
sew.
3. If you're not happy with the position, return to the
Origin point.
4. Move the hoop using the FF key and the blue arrow
keys around the SET button.
5. Trace again. If not happy go to step 3 and keep
repeating until you're satisfied. |
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Using the Cap
Frame System |
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Question |
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Answer |
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Hooping caps
on the Wide Cap Frame
Note: Max cap field width 360 mm. |
1. Align center seam on center mark.
2. Sweat band should be unfolded and placed under
center mark plate.
3. Band strap: Make sure teeth grip the seam all the way where the base meets the riser. If sewing on the sides, make sure the sides are grabbed by the teeth as well. Use free hand to hold back end of cap downwards.
4. Snap buckle into place. Note: Be ready - cap
will often shift towards buckle as buckle is closed, pushing
center seam off alignment. Compensate BEFORE closing
buckle.
5. Attach clips on rear of cap, pulling cap material
taut (but not overly tight). |
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Care
and Feeding (Maintenance) |
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As complex as these machines can seem,
you should be able to expect a long lifetime of trouble-free
operation once you've learned how to use your HCD machine.
Follow the simple maintenance needs of your HCD machine to keep
it running smoothly! |
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Topic |
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Question
& Solution |
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Oiling your
HCD Machine |
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Daily
Oiling |
| Your HCD
machine needs daily oiling in one place - a small
"gutter" along the outer edge of the bobbin case
"basket" just inside the rotary hook. Place 1 drop
of sewing machine oil in this location once every 8 hours that
the machine is run. It is just as important to not
over-oil your machine, also - so if you don't run your machine
much, you won't have to oil it daily. Just follow the
8-hour rule. |
To find the place to oil, open the
rotary hook door (beneath the needle plate on the sewing arm)
and remove the bobbin and bobbin case. You'll see the
front face of the rotary hook, as shown in the illustration on
the right. Place 1 drop of oil in the "gutter"
or "race" of the hook,
which is indicated by the red arrow on the right.
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Topic |
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Question
& Solution |
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Replacing Needles |
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Replacing Needles |
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Learn how to
replace needles not just to replace them as they break, but also
to change them on a regular basis, especially if you rung your
machine a lot. Needles are subject to wear that can over
time hurt sewing quality, or most commonly, cause more un-wanted
thread breaks. Follow these steps for replacing a needle
on your embroidery machine: |
1. Remove the old needle by loosening the
retaining screw at the top with a
small flat-head screwdriver, just enough that you can slide the
needle down and out of the needle holder assembly with your
fingers. If you're replacing a broken needle, be sure to
remove all of the remaining "bits" of needle that may have
broken off and fallen either into the garment or under the
needle plate. These small pieces of metal can scar the
needle plate, sewing hook and other surfaces, causing thread
breaks and even further needle breaks.
2. Insert the new needle as far up as it can go into
the needle holder assembly. If you didn't loosen the
screw too much when you removed the original needle, it should
just hold the needle in place as it hangs from the assembly.
Don't tighten the screw fully until the next step.
3. Rotate the needle so that it is properly aligned.
See the diagram below: the raised ridge or groove
should be facing front, and the cut-out around the eye (called
the "scarf") should be facing backwards. THIS IS VERY
IMPORTANT. If not done properly, the machine will not sew
stitches on that needle, at worst, or constantly break thread.
4. Tighten the screw carefully without moving the
needle out of alignment. You can visually check that
the needle is inserted all the way by comparing the height of
the tip against the other needles on the machine.
NOTE: If you continue to have thread breaks with the new
needle after replacing, check to see that the needle is aligned
properly, or, if the thread is fraying, check to see if any of
the sewing surfaces were "burred" or "scarred" from the broken
needle, and be ready with emery cloth or abrasive cord to smooth
away the sewing surfaces such as the hole on the needle plate,
the presser foot, rotary hook surfaces, and any other surfaces
that may have come in contact with the broken needle. |
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Troubleshooting HCD |
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Quick Field
Troubleshooting |
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You don't have to be a skilled
mechanic to keep HCD up and running. But learning some
easy tips and tricks lets you keep right on sewing to get you
through the most common headaches that all embroiderers have, like
hoop strikes, thread breaks, and the like. |
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Topic |
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Question
& Solution |
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Windows XP
crashes when sending files through USB. |
You probably
have the wrong driver either installed or somewhere in your
PC. Setting up the USB connection from your PC to
the HCD machine requires 2 driver files. There
is a set of 2 driver files for Windows 98, and a set of 2
drivers files for computers with Windows 2000 or Windows XP.
The files are as follows:
Windows 98 Driver files: hpyusb01.inf,
hpyusb01.sys
Windows XP Driver files: hpyusb02.inf,
hpyusb02.sys
To fix this problem, do a search for all files named "hpyusb"
using Start..Search... etc. Make sure you enable the
options to search hidden files, system files, and subfolders,
and search all of your local disk C:\. Delete all files,
then re-download the XP drivers from the Help Files section
above.
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"Machine
is Busy" message when attempting to transfer
designs |
Check to make
sure that the version of your HCD's control panel software
is at least 1.06 or newer. The currently-installed
version appears on the first line of text when the HCD is
powered on. Be ready! The version number is
displayed for barely 2 seconds. The message will show
"Version A X.XX". If you have a version
previous to 1.06, you can get the 1.06 updater in the Help
Files section above. Be careful! If you are unsure
of what you're doing, you may permanently corrupt your control
panel software. If in doubt, contact the service
department with any questions
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Error Message:
"Unable to Create "Dummy.bmp" appears when transferring by
USB" |
This error message appears when using HAPPYLINK/USB
transfer in Windows Vista To resolve this problem, close
HAPPYLINK and use the Windows Compatibility tool to run
HAPPYLINK in Windows XP/Service Pack 2 mode To do this,
follow these steps:
1. Find the Happylink Icon, right-click on it, and choose
Properties.
2. Click on the Compatibility tab and check the following
2 boxes:
- "Run this program as and
administrator"
- "Run this program in
Compatibility Mode" and choose Windows Service Pack 2.
3. Click Apply, then OK.
4. Re-start HAPPYLINK and try again. |
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I have the
correct Flash card but HCD isn't reading any designs on
the card. |
Make sure of
the following: that (1) the card is formatted in FAT and
not FAT32; (2) that none of your designs are located in
any sub-folders within the card; and finally (3) Ensure that
after saving designs to the flash card from PC, that you Stop
the card from the Stop Hardware icon in the bottom-right
corner of your Windows screen (next to the clock).
Failure to do so may cause the design not to save at all to
the card.
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Fixing
thread breaks
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Basic thread
Break Fix |
Follow this
short procedure to clear a thread break. (Note: this
procedure does not address troubleshooting the cause of the
break, only to teach how to re-thread and continue
sewing. Problem may re-occur without proper
troubleshooting.
1. Press T.CUT to cut thread still attached to garment
2. Repair thread break by re-threading upper
thread or replacing bobbin.
3. Press or press and hold STOP to move sewing
position to just before the break
4. Press START to continue sewing.
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Troubleshooting
Thread Breaks |
Follow this
procedure to troubleshoot thread breaks:
1. Bobbin . Check to see if the upper
thread is actually broken. If it isn't, and the bobbin has not been
changed for a while, check bobbin and replace. A remote possibility may be
that the thread break sensor is defective for
that needle, but this is the
least likely of the causes listed here.
2. Thread Path. If upper thread is
actually broken, check carefully along the entire thread path
to make sure that needle is threaded correctly. Pull
the thread through the needle
and ensure the thread pulls smoothly through the entire thread path. There
is an excellent diagram in your manual on how the thread should flow
through the tensioners, grommets, etc from thread cone down to the needle.
3. Design or thread. If the thread path
appears correct and the thread seems to be pulling smoothly, and
this still doesn't solve the problem, check to see if
the break seems to be
occurring in either
(a) the same point in a given design, [i.e. poor digitizing] or
(b) with that particular thread [old or otherwise inferior thread will be more
brittle than newer/quality thread].
4. Needle depth/proper needle orientation.
Did you know that the needle MUST be installed in a
specific way? The long groove must be facing forward, and the scarf (cutout
section behind the eye) must be facing directly backwards. Incorrect
needle depth is also a cause (i.e. was the needle inserted all the way into
place? Does the depth appear correct compared to the
position of the rest of
the needles?). Check your manual for the procedure to set needle depth for
the ultimate procedure. Also, check to ensure that the needle is entering
the hole in the needle plate in the center or close enough to the center that it
isn't physically contacting the needle.
5. Check for burred/jagged surfaces. The
normal wear of sewing operation can cause surfaces that the
thread contacts to become damaged/jagged. Check the following
places. Crocus (abrasive) cord or abrasive cloth, which can be purchased at any hardware
store, can be used to polish away these surfaces:
a. Surface of the rotary hook (diagrams will follow)
b. Needle plate - ensure that the edges of the hole are
smooth
c. Damaged needle - when in doubt, replace the needle,
inserting as shown
in (4) above
d. Presser foot associated with that needle
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Error
Code List HCD machines |
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Below,
you'll find a list of the possible error codes displayed by the
machine, and an explanation of each, with suggested solutions. |
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Error
Code |
Error |
Description |
Resolution |
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001 |
Circuit
Board |
Abnormality detected
in control circuit board |
Power down machine
and, after 10 seconds, power on again. |
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004 |
System
Memory |
System memory fault |
Power down machine
and, after 10 seconds, power on again. |
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015 |
Inverter
Trip |
Sewing
motor-related problem, i.e. overload or short circuit, trouble with
motor drive unit |
Cut power and turn
main shaft by hand. If turns normally, power on again. |
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018 |
Main
shaft error |
Main shaft will not
turn. |
Turn main shaft
manually to verify full movement through complete 360 degree
turn. Troubleshoot for anything that may block this motion
i.e. jam at rotary hook shaft, needle bar, etc. Also
re-initialize system, speed from MENU...OTHER. |
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020 |
Needle
Detect |
Machine not
detecting current needle # correctly, or needle bar selection unit
is off its stop position. Trouble with position-detecting
circuit board. |
Turn
needle bar selector with 3mm hex wrench (or on Gen III HCD
machines, with large thumbscrews) to have it set at center of
fixed position (range within which needle bar selector doesn't
move). Align red arrows with indicator sticker on case.
1/2 turn = one full color change position.
Failing that, follow procedure in Maintenance Manual to correct
this. You'll need to re-start machine in Maintenance Mode and
go to OTHER...MAINTE (enter code)...MACHINE... and options (D), (E)
and (F). |
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021 |
Needle
move |
Motor
for needle bar selection unit has stopped partway through its path. |
After
resolving initial cause of incident, turn needle
bar selector (or in new HCS machines, silver knob) with wrench to have it set at center of fixed
position (range within which needle bar selector doesn't move).
Test again. |
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022 |
Needle
move |
No
movement due to malfunction of thread take-up lever or trouble of
position-detecting circuit board |
After
resolving initial cause of incident, turn needle
bar selector (or in new HCS machines, silver knob) with wrench to have it set at center of fixed
position (range within which needle bar selector doesn't move).
Test again. |
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024 |
Needle
center |
Needle
bar stop position is off-center; needle bar stop position is out of
place. |
Turn
needle bar selector with 3mm hex wrench (or in new HCS machines,
silver knob) to have it set at center of
fixed position (scope within which needle bar selector doesn't
move). |
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025 |
Needle
over |
Needle
# out of range of actual needles on given machine. |
Turn
needle bar selector with 3mm hex wrench (or in new HCS machines,
silver knob) to have it set at center of
fixed position (scope within which needle bar selector doesn't
move). |
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026 |
Needle
differ |
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Turn
needle bar selector with 3mm hex wrench (or in new HCS machines,
silver knob) to have it set at center of
fixed position (scope within which needle bar selector doesn't
move). |
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030 |
Slow
speed mismatch |
Improper
speed adjustment at low speed. Speed does not decrease below
100rpm at low speed. |
Adjustment
or replacement required of speed control VR on CPU circuit
board. Contact service department. |
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050 |
C
point error |
Main
shaft is stopped in a position other than "C" point |
To
clear automatically: Press ENT. Select Auto and press
ENT again. Main shaft should turn to correct position.
Failing that, move timing wheel clockwise to 270 degree
position. Check full rotation to ensure that shaft is able to
turn full 360 degrees without significant resistance. . |
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051 |
L
sensor |
Timing
detection board fault, or marred photo-sensor. Malfunction of
"Lowest needle position" sensor on detection circuit
board. |
Check
to see if photo sensor is clean or if the slit plate contacts
sensor. |
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052 |
C
sensor |
Timing
board detection fault, or marred photo-sensor. Malfunction of
"Color change position" sensor on timing detection circuit
board. |
Check
to see if photo sensor is clean or if the slit plate contacts
sensor. |
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055 |
Take-up
cover |
Safety
cover over takeup levers is open. |
Close
safety cover. If cover is broken, cover can be removed and
sensor may be clipped to bypass this safety feature, although this
is not recommended. |
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060 |
X
limit |
Frame/pantograph
has moved beyond sewing area along X-axis. |
Return
frame within sewing area using the frame movement keys on the
control panel. Check pattern size and center mark to ensure
that it is within size range of selected hoop and also properly
centered. |
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061 |
Y-limit |
Frame/pantograph
has moved beyond sewing area along Y-axis. |
Return
frame within sewing area using the frame movement keys on the
control panel. Check pattern size and center mark to ensure
that it is within size range of selected hoop and also properly
centered. |
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090 |
Miss
reception |
Error
has occurred during data transfer (via cable) between machine and
PC. |
Try
reading pattern data again. Verify that transmission speed
setting is correct at (1) transfer software; (2) device manager of
PC and (3) RS-232C speed of machine. Or if USB connection,
check USB connection. If necessary, shutdown HCS and HAPPYLINK
and re-load USB driver in device manager. Then, restart HCS machine,
bring to default screen, then re-start HAPPYLINK. |
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091 |
No
send |
Machine
has not received data for > 10 seconds during data
transfer. |
Try
reading pattern data again. Verify that transmission speed
setting is correct at (1) transfer software; (2) device manager of
PC and (3) RS-232C speed of machine. Or if USB connection,
check USB connection. If necessary, shutdown HCS and HAPPYLINK
and re-load USB driver in device manager. Then, restart HCS machine,
bring to default screen, then re-start HAPPYLINK. |
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103 |
Data
format |
Machine
unable to determine data format of design |
Verify
that design is in .dst or .tap format and attempt to re-send and/or
reload. |
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104 |
Miss
function |
Timing
to read tape does not conform. |
Try
reading pattern data again. Verify that transmission speed
setting is correct at (1) transfer software; (2) device manager of
PC and (3) RS-232C speed of machine. Or if USB connection,
check USB connection. If necessary, shutdown HCS and HAPPYLINK
and re-load USB driver in device manager. Then, restart HCS machine,
bring to default screen, then re-start HAPPYLINK. |
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105 |
Dual
function |
Data
has been detected in the design that has ambiguous/dual function. |
Delete
design from control panel and re-load design from cable or card
again. |
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108 |
Improper
read |
While
reading pattern data, error has occurred in internal processing. |
Try
reading pattern data again. |
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110 |
Memory
full |
During
disk or tape read, memory has filled to capacity. |
Delete
unnecessary patterns from machine memory and try again. |
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111 |
Change
over |
While
reading pattern data, # of color changes has exceeded 250. |
Divide
pattern data such that number of color changes of each segment
is less than 250. |
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112 |
Data
error |
Pattern
data of current design is damaged. |
Try
loading pattern data again. |
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114 |
Id
over |
#
of patterns in control panel memory has exceeded the maximum of 99 |
Delete
unnecessary patterns from machine memory and try again. |
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118 |
Trace
Data Over |
Over
1024 stitches of trace data were created while the pattern data was
being read in. |
HCS
adds 1024 to the stitch count of any design loaded into memory; this
is the trace data. Error occurs when maximum stitch length
settings is unusual value. |
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120 |
Memory
error |
Fault
in retaining contents of pattern memory |
If
this occurs frequently, it is likely that CPU is faulty. |
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130 |
Disk
error |
Incapable
of disposing data disk continuously |
Power
down machine and after a 10 seconds, power on again. If error
remains, there is a problem with the disk drive unit. |
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131 |
Disk
no ready |
Disk
is not set |
Check
if data disk is properly inserted into disk drive. |
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133 |
Bad
card |
Memory
card faulty |
Memory
card unreadable or broken or not initialized. Make sure that
card is formatted in FAT and not FAT32 format. |
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141 |
Not
found name |
Designated
pattern is not found |
Memory
card incorrect type or format. |
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190 |
Cut
blade |
Thread
cut knife is not at stop position. |
1.
Check to verify that machine not trimming properly. If
so, cut and return thread catch hook to retracted position.
2. If threads are cut, check to verify that thread catch
hook has returned to its position completely. |
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193 |
Catcher |
Thread
catch hook is off its properly-retracted position. Limit
switch to detect position is not "OFF". |
1.
Check to verify that machine not trimming properly. If
so, cut and return thread catch hook to retracted position.
2. If threads are cut, check to verify that thread catch
hook has returned to its position completely. |
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Networking
HCD Machines |
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Multiple HCD machines with LCD color
monitors can be connected together in a network, allowing function similar
to a multi-head machine or independent sewing different jobs.
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Topic |
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Question
& Solution |
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How do you set up a LAN connection? |
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USB Drivers for Windows 98 
